What we've learned so far

Our research programme started with a simple question: does healthcare in the Netherlands actually work for the people it's supposed to serve? The answer was more urgent than we expected.

Below you'll find the main conclusions from our consumer survey, plus placeholders for three deeper studies currently in preparation.

Consumer health survey · 987 respondents

The big picture

Nearly 1,000 people across Amsterdam told us about their healthcare experience. The data paints a consistent picture: the system functions, but it doesn't serve. People feel fragmented, uninformed, and unsupported, particularly those who fall outside the "standard patient" profile.

1
No single point of contact. 74% of respondents have no one who oversees their complete health picture. Care is scattered across GPs, specialists, and therapists with no coordination between them.
2
Results without context. 55% struggle to understand whether their medical results are actually cause for concern. The system delivers data, not understanding.
3
System doesn't fit modern life. 52% find that healthcare doesn't match the way they live and work today. Rigid office hours, geographic limitations, and waiting lists create friction at every step.
4
Prevention is desired but inaccessible. Most people want proactive health management, but the system is almost entirely reactive. You only get attention when something is already wrong.
5
International residents face compounded barriers. Language gaps, cultural mismatches, and unfamiliar system navigation leave many expats functionally locked out of decent care.
6
Willingness to pay. Over 60% would invest in a healthcare experience that actually works for them. The demand for something better isn't hypothetical.
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Deeper research · phase 3

Three studies, three blind spots

The consumer survey gave us the broad strokes. Now we're zooming in on three groups whose needs are structurally underserved. As data comes in, findings will be published here.

Data collection Q2 2026

Women's health

From fertility to menopause, from hormonal health to postpartum care: women's health is structurally underserved. This study maps the gaps across the full lifecycle.

Key findings will appear here as data comes in

Statistics and charts pending

Data collection Q3 2026

Expats and internationals

Internationals in the Netherlands face compounded barriers: language gaps, cultural mismatches, and a system that assumes you grew up here. This study maps the real experience.

Key findings will appear here as data comes in

Statistics and charts pending

Data collection Q3 2026

Executives and decision-makers

Health as a boardroom topic. This study explores how organizations think about employee health as a strategic investment, not just a cost line.

Key findings will appear here as data comes in

Statistics and charts pending